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 City of Death DVD

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mysterylad
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Number of posts : 1653
Age : 44
Registration date : 2009-02-21

PostSubject: City of Death DVD   Mon Oct 26, 2009 1:40 pm

Last night, I popped my City of Death DVD into the player for the very first time. Imagine my horror when I realized that Disc I was a duplicate of Disc II: I had two copies of the special features, but not the actual serial! As it turns out, my experience is not an isolated incident (there are lots of copies just like mine in circulation), but there's no way to tell whether or not you've got a good copy until you play it. So here I am, gritting my teeth and preparing to order a second copy of a DVD for which I've already paid full retail price. At the price they charge for these DVDs, you'd think the manufacturer would have a more stringent quality control program.

This time I won't wait several months to actually watch the DVD.
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PostSubject: Re: City of Death DVD   Mon Oct 26, 2009 5:24 pm

Yikes. I had never heard of this issue before. I mean, the disc 2 bonus features are good, but not THAT good!
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Who North America
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PostSubject: Re: City of Death DVD   Mon Oct 26, 2009 5:29 pm

You should contact Warner Home Video at 1-800-553-6937 so that a self-addressed stamped envelope can be sent to you for return of your defective disc.

Please advise if this information is no longer valid.
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mysterylad
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Number of posts : 1653
Age : 44
Registration date : 2009-02-21

PostSubject: Re: City of Death DVD   Mon Oct 26, 2009 9:48 pm

Thanks for the info...I'll keep you posted on what happens. I've already purchased a replacement, but if I can get this copy replaced as well, I can always sell it to another fan.
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PostSubject: Re: City of Death DVD   Today at 10:43 am

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