New items estimated delivery (FOB Watch, Figures)

Admin Joined : 01 Feb 2007 Posts : 962

We are attempting to get the others. The source in the UK only had this one at the moment, so they are looking into the availability of the other items in the range.

It may be a couple of weeks before we hear anything more.

Joined : 01 Feb 2007 Posts : 340

what?

Joined : 21 Nov 2007 Posts : 93

[quote="Tremas"]

Admin Joined : 01 Feb 2007 Posts : 962

We had to pay a lot more for them, unfortunately.

Likelihood is we will just stop with this one. It was more to import than we expected and we don't think we can justify the price of these items.

So, unless Underground changes their mind, we'll skip these.

Joined : 12 Sep 2007 Posts : 110

Joined : 16 Jan 2008 Posts : 7

[quote="Drathro"]

Age : 34 Joined : 05 Jun 2007 Posts : 24

[quote="Drathro"]

Joined : 17 Feb 2007 Posts : 249

That is crazy to even figure someones vacation/plane ticket into the equation. you hafta shop around!just because you dont care for 4 versions of sja sets,doesnt mean other folks dont.i paid $21 usa for each set first week they were out,they are marked down now cheaper.i paid $17 for star poet set!theres a site that charges$40 shipping<usa dollars>for as many figs you want!bottom line is you can get great deals if you shop around!sja stuff is marked down in uk.

Age : 34 Joined : 05 Jun 2007 Posts : 24

Joined : 09 May 2007 Posts : 123

Don't think is $40 for all the figures you want, It seams to be $40 for shipping for as many figure you order. Thats just how I read it.

Joined : 17 Feb 2007 Posts : 249

Few months ago at doctorwhoforum when inquiring about uk shops whoblackpool pm me and had a special at $9.99 pounds for shipping for as many as i wanted.their site now says$19.98 in pounds.i have emailed them just now.i just found out they are new company-not sure if someone took over?and the$21 for sja is after conversion!that is what in usa$i paid at cm gifts and collectables.it seems most uk shops charge americans bout $20 over actual shipping which im sick of!but what can u do?

Admin Joined : 01 Feb 2007 Posts : 962

Okay folks, the rest of the Sarah Jane and K9 are now in stock. Still only $14.95.

Get them before they disappear.

Joined : 09 May 2007 Posts : 123

woohoo

Age : 37 Joined : 02 Feb 2007 Posts : 146

Aww for Crissake!!!!! I Missed them AGAIN!!!!!!!! How many were there? TWO?!?! So much for limiting people to ONE figure.

Age : 35 Joined : 04 Feb 2007 Posts : 438

WHAT! I'll have to wait for my other source to get it some time in the summer then (as they said they would). I should get it for their original price as well, but I would have paid this higher price to get it today.
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Joined : 01 Feb 2007 Posts : 340

did anything else new come in? i'm worried about the doctor in 3d glasses and rose/chip.

Admin Joined : 01 Feb 2007 Posts : 962

We had 18 cases come in, therefore 18 Sarah Jane.

Remember, these were on alocation; we never got our full order, nor did anyone else. This case assortment is DONE, no more from Character Options. However, as we already mentioned, the Sarah Jane figure will be in a future assortment, so no worries. NOTHING ELSE NEW CAME IN YET.

Joined : 24 Feb 2007 Posts : 12

Joined : 17 Feb 2007 Posts : 249

Thats suspicious!after i read that i looked into and many people complained!its even more evil when they rip off many then say their a new company therefore not responsible.you can contact online fraud reports and they keep record!most people dont bother!i ordered from forbidden planet,gave credit card and didnt hear back for 8 weeks what the shipping would be.i had to call uk then and only then did they say outrageous shipping but to add 33%of order as a handling fee simply cuz im in usa!

Joined : 01 May 2008 Posts : 3

Is there any news on the FOB Watches yet by chance? Still within 2 weeks time like you posted?

Joined : 01 Feb 2007 Posts : 340

thanks, sorry.

Joined : 21 Nov 2007 Posts : 93

how many sycorax did you get in? there seems loads left.

Joined : 06 Feb 2007 Posts : 284

Sycorax are three per case I believe.

Admin Joined : 01 Feb 2007 Posts : 962

Sycorax were three to a case, yes.

I believe that we are expecting the FOB watch to arrive sometime next week, along with SCREAMING angels.

Joined : 01 Feb 2007 Posts : 335

That is interesting to hear about WhoBlackPool. I haven't made a huge issue of this because I don't like to badmouth anyone, but I had ordered a Sarah Jane and K9 from WHoBlackpool in January when they were the only place that (supposedly)had them in stock (and yes, even then it was a flat $20 shipping to the US for ONE figure...but being a WHo freak, and a single guy with disposable income, I thought why not? :-)

First off, My order said "Pending" for two days so I emailed them, they said it was just the way the web store worked and it had indeed shipped. A week after that and I hadn't got it - again, was told it had shipped and should have it any day. This went on for LITERALLY 2 months - I even copied all the previous promises of it shipping on each email and they would say something like "That was bad/wrong/mistaken info from the shipper/stock room/gardener, and it really did ship this time" BS.

By the middle of March I demanded a refund - and the same thing happened with that (i.e. you'll get in within 5 days - Whatever!)! The lady that answered every email was offended on my next message when I said I was obviously being given the run around. Now - I am a nice guy, in fact my friends tell me I'm usually too nice and get taken advantage of becaue of this a lot of times - I say this so you'll know that my idea of a "mean" email is still most people's idea of a regular email! LOL! Finally I told her that whether she was the one doing it or just someone also being lied to, that someone was obviously not doing their job, outright lying, or both and that if I didn't have the refund in my account within 72 hours that I'd contact Dave (the then Owner) via The DrWho Forum (where I have chatted with him a few times previously) as I doubted he'd be happy at how his business was being conducted.

Again I got the promise that I'd get it - and I didn't even bother waiting the full 72 hours as I knew by then that nothing would happen. So I IM'd Dave, cpied in all my preious email and repLIES <grin> and had my refund within a couple days. He was nice and apologized but still made it sound like it was a manufacturer shipping mishap - when from the get-go it was supposed to be an in stock item. I still don't know if he maybe misunderstood the situation and maybe didn't read my admittedly lengthy novel of evidence, but I got my money back - finally - and in the end I got a MUCH better deal on my so long desired Sarah Jane a K9! :-)

If they'd just said "we sold out and that was a mistake that your order processed" I'd have been fine with it. But after the first couple (obvious) BS-filled emails of empty promises, I should have contacted Dave then instead of that less than honest and/or totally clueless customer support woman.

ANyway, sorry, just had to vent when I saw that - one of the reasons I didn't get firm sooner or post about this all over the place was because I had chatted with Dave before and he seemed like a good guy (and probably is - I have no idea what happened behind the scenes that led to a new owner) and didn't want to do anything to potentially hurt his business. Had I known so many others had issues, I wouldn't have ordered from them in the first place.

Makes you appreciate WhoNA that much more! I can honestly say I have had nothing but the absolute best, friendliest and fast service of any eTailer ever! I love you WhoNA!!! :-) :-) :-)